Responsible Gaming at tkppk — Play Safe, Stay in Control

At tkppk, we believe that gambling should always be an entertaining leisure activity — never a source of financial stress or personal harm. Our responsible gaming program is designed to give every Bangladeshi player the knowledge, tools and support they need to keep gambling fun and within healthy boundaries. Whether you are enjoying cricket betting during the BPL season, spinning the reels on your favourite slots, or joining a live casino table, the same principle applies: play for enjoyment, not out of necessity.

Responsible gaming is not just about setting limits — it is about understanding your own behaviour, recognising early warning signs, and knowing that help is available whenever you need it. tkppk's support team is available 24 hours a day, 7 days a week, and any player who feels their gambling is becoming a problem is encouraged to reach out without hesitation. There is no judgement — only support.

Gambling on tkppk — whether that is betting on the Bangladesh Tigers in a T20 match, playing live casino games, or enjoying fishing and crash titles — is intended to be a recreational activity funded from disposable income. It is not a way to make money, and it should never be treated as a substitute for income or a way to pay off debts. Every game on the platform has a built-in house edge and RNG-certified outcomes, meaning results are random and past outcomes never influence future results.

Healthy gambling means playing with money you can genuinely afford to lose, setting a firm budget before each session and sticking to it, taking regular breaks, and never playing when you are under emotional stress, under the influence of alcohol, or feeling financial pressure. If you find that gambling is no longer enjoyable — or that you feel compelled to gamble even when you do not want to — these are signals worth taking seriously. tkppk encourages you to use the tools available on this page and to contact our support team if you have any concerns at all.

The following habits can help you maintain a healthy relationship with gambling over the long term:

• Before each session, decide on a fixed budget using money you can genuinely afford to lose, and treat that amount as the entertainment cost for the session — not as a bankroll to grow.
• Set a session time limit before you start and use a phone alarm or tkppk's session reminder tool to keep track. When the alarm goes off, log out and do something else.
• Never gamble to escape problems, relieve anxiety, or cope with stress. Gambling in these emotional states increases the risk of impulsive decisions and problem gambling behaviour.
• Balance gambling with other hobbies and social activities. If you find that gambling is gradually crowding out other interests, that is an early indicator to pay attention to.
• Talk openly with someone you trust about your gambling — whether that is a family member, a friend, or a professional counsellor. Isolation often makes problem gambling worse; connection tends to make it better.

Self-exclusion is a formal tool that allows a player to block access to their tkppk account for a defined period — or permanently. It is designed for players who recognise that they need a more structured break from gambling than a standard time-out provides. During a self-exclusion period, the player's account is locked, all promotional communications are suspended, and the player cannot reopen the account during the agreed exclusion window.

To request self-exclusion, contact our support team at [email protected]. Please state clearly the duration of exclusion you are requesting (minimum 6 months for a formal self-exclusion; shorter breaks are handled as time-out requests). Self-exclusion requests are processed within 24 hours. At the end of the exclusion period, your account will not be automatically reopened — you will need to contact support and confirm your wish to resume, allowing a reflection period before reactivation.