tkppk Privacy Policy – How We Handle Your Personal Data

This Privacy Policy applies to tkppk ("we", "us", "our", "the Platform") and governs all personal data collected from players and visitors who access tkppk.pro. By creating an account, making a deposit, or otherwise using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with this policy, please discontinue your use of the platform.

We understand that players entrust us with sensitive information — including identity documents, payment details and account activity — and we take that responsibility seriously. Our approach to data privacy is built on transparency: we only collect what is necessary, we use it only for the purposes described in this policy, and we protect it using industry-standard security measures at every stage.

tkppk uses the personal data we collect for the following specific purposes:

• Account creation and management: to register your account, verify your identity, maintain your account profile, and communicate account-related updates with you.
• Payment processing: to process deposits and withdrawals through your selected payment method (bKash, Nagad, Rocket or Upay), verify payment ownership, and maintain transaction records as required by our financial compliance obligations.
• Platform security and fraud prevention: to detect and prevent fraudulent activity, multi-accounting, money laundering, bonus abuse, and other prohibited conduct described in our Terms & Conditions.
• Responsible gaming compliance: to monitor account activity for signs of problem gambling, apply deposit limits and self-exclusion restrictions at a player's request, and fulfil our duty of care to player welfare.
• Customer support: to respond to your queries, process complaints, and maintain records of support interactions for quality and training purposes.

Where tkppk sends promotional communications to registered players (for example, bonus offer notifications), these are based on your account registration and are relevant to your use of the platform. You may opt out of promotional communications at any time by contacting support. Opting out of promotional messages does not affect your ability to receive essential account communications such as transaction confirmations or security alerts.

All deposits and withdrawals on tkppk are processed through third-party mobile wallet and banking partners (bKash, Nagad, Rocket, Upay). tkppk does not store full payment credentials such as complete mobile wallet PINs or bank account passwords. The data we retain in relation to your payment activity is limited to: transaction reference numbers, the payment method type used, the amount transacted, and the timestamp of the transaction.

Financial transaction records are retained as required by applicable financial compliance standards. This retention is a legal obligation and cannot be waived at a player's request. All financial data in transit between the player's device and the tkppk platform is protected by 256-bit SSL encryption. Financial data at rest is stored on secured infrastructure with access restricted to authorised personnel only.

tkppk uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small data files placed on your device when you visit tkppk.pro. We use the following types of cookies: (a) Essential cookies — required for the platform to function, including session management and login authentication; (b) Analytical cookies — used to understand how players navigate the platform, which pages are visited most frequently, and where technical errors occur; and (c) Preference cookies — used to remember your account settings and preferences between sessions.

We do not use advertising or retargeting cookies. The analytical data collected through cookies is used in aggregate, anonymised form and is not linked to your individual account profile. You may configure your browser to refuse or delete cookies, but please be aware that disabling essential cookies may affect the functionality of your account.

You have the following rights in relation to the personal data tkppk holds about you. To exercise any of these rights, please contact us at [email protected]. We will respond to all valid requests within a reasonable timeframe.

• Right of access: you may request a copy of the personal data tkppk holds about you, together with information about how it is being used.
• Right of rectification: you may request that inaccurate or incomplete personal data held about you be corrected or completed.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations.
• Right to restrict processing: in certain circumstances, you may request that we limit the way we use your personal data while a dispute or verification is pending.
• Right to withdraw consent: where processing is based on your consent (for example, promotional communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.

Please note that some rights are subject to conditions and exceptions under applicable law. For example, the right to erasure does not apply where tkppk is required by law to retain the data (such as financial transaction records). We will inform you of any such limitation when responding to your request.

tkppk is strictly an adult platform. Persons under the age of 21 are not permitted to register an account or use any service offered by tkppk. We do not knowingly collect personal data from persons under the age of 21. If tkppk becomes aware that personal data has been collected from an individual who was under the age of 21 at the time of collection, that data will be deleted and the associated account will be permanently closed. If you believe a person under 21 has registered on the platform, please contact us at [email protected] immediately.

If you have any questions, concerns or requests relating to this Privacy Policy or the way tkppk handles your personal data, please contact our support team. We take all privacy-related enquiries seriously and will respond within a reasonable timeframe.

Privacy support email: [email protected] (plain text only — not a clickable link). Our team is available 24/7 and will acknowledge all privacy-related requests promptly. For requests relating to data access, correction or erasure, please include your registered account email address in your message so we can verify your identity before processing the request.